Return Policy

Return & Exchange Policy – YOUTH

At YOUTH, customer satisfaction is our priority. If you face any issues with your order, please review our return and exchange policy below.

Eligible Reasons for Return or Exchange

You may request a return or exchange if:

  • You received a wrong product.
  • You received a damaged product.
  • The product has a manufacturing defect.
  • The product size is different from what was ordered.

Return Request Time

Customers must report any issue within 7 days of receiving the product. Requests made after 7 days may not be accepted.

Conditions for Return & Exchange

To be eligible for a return or exchange:

  • The product must be unused, unwashed, and in its original condition.
  • Original tags, packaging, and accessories (if any) must be intact.
  • Proof of purchase or Order ID must be provided.

Non-Returnable Items

Returns or exchanges will not be accepted if:

  • The product has been used, washed, or damaged by the customer.
  • The return request is made after the allowed period.
  • The customer changes their mind after receiving the correct product in proper condition.

Return Process

  1. Contact our customer support team with your Order ID.
  2. Provide photos or videos if the product is damaged, defective, or incorrect.
  3. After verification, our team will guide you through the return or exchange process.

Refund Policy

If a return is approved and an exchange is not possible, the refund will be processed through the original payment method or another mutually agreed method within a reasonable timeframe.

Contact Us

For any return or exchange requests, please contact our customer support team with your Order ID and registered phone number.